Terms and Conditions

Salesforce Terms

All perspective customers, customers and users of our software agree to all applicable Salesforce agreements found in these and other locations governed and controlled by Salesforce including but not limited to:



All perspective customers, customers and users of our software (“Customers”) recognize that K & M of VA, Inc: DBA 4Convergence (“Supplier”) is in no manner liable for changes that Salesforce makes to their agreements or to the Salesforce platform that can impact any agreements between Customers and Supplier and/or impact the functionality provided by Supplier.

App Terms and Conditions

A. Introduction

This document lays out the terms and conditions by which Supplier agrees to provide Customers with solutions through the Salesforce AppExchange (“Solutions”). By registering for and using our application, you agree to the terms and conditions mentioned in this Agreement. If you are entering into this agreement on behalf of your organization or other entity, you represent that you have the authority to legally bind such entity to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with these terms and conditions, you may not use the solution.

B. Ownership and Licensing

Upon payment from Customer, Supplier hereby grants you a non-exclusive, non-transferable, global right to use the solution, only for your own internal Organization’s use. All rights not expressly granted to you are reserved by Supplier.

You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the product in any way (ii) change or make custom works based upon the solution; (iii) create internet links to the solution (iv) reverse engineer or access the solution in order to build a competitive solution (v) use it to send spam or computer viruses (vi) violate applicable laws and regulations.

Supplier alone shall own all rights, titles, and interests, including all related Intellectual Property Rights, in and to the use of its technology and any suggestions, ideas, enhancement requests, feedback, or other information provided by you or any other party relating to the solution. This agreement is not a sale and does not convey to you any rights of ownership to the Intellectual Property rights owned by Supplier.

C. Liability Disclaimer

The solution is provided to you on an “as is” basis. Supplier makes no claim or guarantee as to the reliability, timeliness, quality, suitability, truth, accessibility, correctness, or wholeness of Solutions. Supplier does not claim or warrant that (i) the use of the Solution will be secure, without disruption, without errors, or work in combination with any other hardware or software (ii) the solution will meet your needs (iii) errors or defects will be corrected (iv) the solution is free of viruses or other damaging components.

Supplier shall not be held accountable for the damage or failure resulting from the use of Solutions.

Customer Information

During the course of sales and support of Solutions, Supplier may gather information on Customer or representatives of Customer. All Customer information is kept strictly confidential – we do not re-sell or trade any subscriber information. We may send Customers periodic e-mail messages with product information and/or special offers. These offers will solely be related to Solutions provided by Supplier.